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padding-top:10px;" align="left" colspan="2"> <div class="pageheading" ><img src="images/image_it.jpg"/> </div> </td> </tr> <tr> <td valign="top" align="left" width="225" style="padding-top:10px;padding-left:12px;font-size:10px;font-family:Arial;" > <table width="100%" cellpadding="0" cellspacing="0" border="1" bordercolor="white" bgcolor="#3B77B2" color="white"> <tr> <td height="20" style="font-family:Arial; font-size:13px; color:White; font-weight:bold;padding-left:5px;"> Services </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="web.html" title="Web Design and Web Development Services">Web Design and Web Development</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="erp.html" style="color:#EE8823;" title="ERP Solutions">ERP and CRM Solutions</a> </td> </tr> <!--<tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="crm.html" title="ERP Solutions">CRM Solutions</a> </td> </tr>--> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="consulting.html" title="Software Consulting">Software Consulting</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="custom.html" title="Custom Software Development">Custom Software Development</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="networking.html" title="Network Engineering and Design">Network Solutions</a> </td> </tr> <!-- <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="outsourcing.html" title="IT Outsourcing">IT Outsourcing</a> </td> </tr>--> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="system.html" title="Systems Integration">Systems Integration</a> </td> </tr> <!--<tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="hardware.html" title="Hardware Solutions">Computer Sales &amp; Service</a> </td> </tr>--> <tr> <td height="20" style="font-family:Arial; font-size:13px; color:White; font-weight:bold;padding-left:5px;"> Industries Specific Solutions </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="health.html" title="Health Care Services">Health Care Services</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="manufacturing.html" title="Manufacturing">Manufacturing</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="wholesale.html" title="Wholesale Distribution">Wholesale Distribution</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="construction.html" title="Construction Industry">Construction Industry</a> </td> </tr> <tr> <td height="20" style="font-family:Arial; font-size:11px; color:White; font-weight:bold;padding-left:15px;"> <a href="crusher.html" title="Crusher and Transport Industry">Crusher and Transport Industry</a> </td> </tr> </table> </td> <td width="550" valign="top"> <table width="100%" cellpadding="0" cellspacing="0" border="0"> <tr><td> <div class="contenttext" align="justify" style="padding:1px 15px 5px 5px;"> <h5>ERP and CRM Solutions</h5> <p>ERP software solutions can revolutionize the way your company runs by streamlining all aspects of company operation. ERP stands for "enterprise resource planning." Programs designed for the purposes of resource management help you evaluate the operation of your company as well as decrease the time it takes to track company information.</p> <p>ERP software solutions are particularly useful for companies in the manufacturing field. The manufacturing process can be incredibly complex, and getting all of the different parts of your supply and manufacturing chains working in unison can be difficult. Productivity often suffers when different parts of your company proceed in an unsynchronized fashion, a situation that costs you time and money.</p> <p>Monitoring your manufacturing process is made much easier when one uses ERP software solutions. These software packages help you to integrate the many different tasks associated with processing a single order. ERP software lets you estimate costs, track materials, revise orders and monitor payments. Being able to complete all of these tasks from a single program can drastically cut down on the time it takes to keep track of each part of a given order.</p> <p>Customer Relationship Management (CRM) is a business philosophy involving identifying, understanding and better providing for your customers while building a relationship with each customer to improve customer satisfaction and maximise profits. It's about understanding, anticipating and responding to customers' needs.</p> <p>To manage the relationship with the customer a business needs to collect the right information about its customers and organise that information for proper analysis and action. It needs to keep that information up-to-date, make it accessible to employees, and provide the know how for employees to convert that data into products better matched to customers' needs.</p> <p>The secret to an effective CRM package is not just in what data is collected but in the organising and interpretation of that data. That's where computers come in handy (apart from the Solitaire you can play on them :-)) Computers can't, of course, transform the relationship you have with your customer. That does take a cross-department, top to bottom, corporate desire to build better relationships. But computers and a good computer based CRM solution, can increase sales by as much as 40-50% - as some studies have shown. </p> </div> </td></tr> </table> </td> </tr> </table> </td> </tr> <tr><!--Blank Space Between Content and Footer--> <td align="center"> <div style="width:776px; height:10px; background-color:#FFFFFF;"></div> </td> </tr> <tr> <td align="center"><!--FOOTER--> <div style="width:776px; height:67px; background-color:#FFFFFF;"> <div id="footer" style="" > <div style="float:left; padding-top:15px; padding-left:10px;" class="contenttext3"> <a href="index.html" style="color:#6f5e68;" >Home</a> | <a href="aboutus.html" style="color:#6f5e68;" >About Us</a> | <a href="contact.html" style="color:#6f5e68;" >Contact Us</a> </div> <div style="float:right; padding-top:15px; padding-right:10px;" class="contenttext3" >Copyright © 2007. Fiza Engineering Corporation All rights reserved. </div> </div> </div> </td> </tr> </table> </body> </html>